By filling in the "I am not satisfied" form, you tell us.

We will always let you know within 2 working days what to expect from Woonpartners.

Based on your information and that of the employee involved, Woonpartners will decide which solution we offer. You will receive a substantive response with the solution offered within 10 working days. If we need more time to deal with the report, we will always let you know.

You can then object. You do this by indicating in writing what you object to. You will then state why you disagree with Woonpartners' response. You can also communicate this by filling in the form "I am not satisfied".Your report will then be discussed again and you will receive a written response within 10 working days.

Then your report that you are not satisfied becomes a dispute. You can submit this dispute to the Independent Regional Disputes Committee for assessment. More information on this can be found HERE.